Q. How do I qualify for FREE Shipping?
A. It's dead simple. Place any order over $200 and we will include FREE economy shipping for orders delivered in the USA. These orders will be shipped via FedEx, USPS, or any other carrier at our discretion.
Q.When will my order be shipped?
A. Most orders placed Monday through Friday will be shipped the same day if orders are received by 2 p.m. MST through our web site. All phone orders may take a little longer to process, so we encourage you to use our site. If orders are shipped on the same day, start counting delivery times from the following day (i.e.. If Next Day Air is ordered on Tuesday, then delivery will be on Wednesday. If 2nd Day Air is ordered on Tuesday, then delivery will be on Thursday.) All orders received over the weekend (Friday afternoon through Sunday) will be shipped the following Monday. Please note that FedEx does not deliver over the weekends, so make sure you select the proper shipping method based on when you need your products.
Q. Where will my order be shipped from?
A. Most orders will be shipped from our Arizona facility.
Q. What about International shipping?
A. All international shipments will be made via FedEx or the USPS. You choose the option that is best for you. Unfortunately, we do not offer free shipping on international orders.
Q. How long will my package take to arrive?
A. If your package is shipped to a location within the continental US via ground service or the USPS, it will take about 3-5 Business days for your package to arrive. If you need your product in a hurry, we offer expedited service that you may choose at your discretion. If you live in Hawaii or Alaska, your package should arrive within 7 business days. All international orders can take up to 14 days to arrive. Please note: You start counting delivery days after the day that your order is shipped. For example a package ordered with 3 day air service that is shipped on Tuesday would deliver on Friday.
If you have any other questions please feel free to contact us via the form below, or call us at 1-800-486-3996 (international customers please call 1-480-214-0272)