Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returning Merchandise to ArizonaFineTime.com

DOMESTIC (orders shipped to the 50 United States , Puerto Rico , and APO/FPO addresses)

ArizonaFineTime.com will accept the return of merchandise within 7 days of receipt of merchandise. Upon receipt and acceptance of your return, azfinetime.com will refund your purchase price, minus shipping*, handling, or other charges. Merchandise must be in "new and unused condition" (defined below) to be acceptable for refund or exchange. Special orders are not returnable. Refunds will be in the original form of payment.

*If you receive damaged or incorrect merchandise, contact a Customer Service Specialist no later than 2 business days after receipt at 480-214-0272 or 1-800-486-3996. If there is extensive damage to the box, refuse delivery and contact a Customer Service Specialist immediately at 480-214-0272 or 1-800-486-3996.

INTERNATIONAL (orders shipped outside the U.S. )

If you received the wrong product or a defective item , you can return the item within 7 days of receipt of merchandise for a full refund of your purchase price, minus shipping*, handling, gift packaging, or other charges. Upon receipt and acceptance of your return, your refund will be issued.

ALL RETURNS/EXCHANGES

The returned merchandise must be accompanied by proof of purchase and all original documentation and packaging; otherwise, the return will not be honored.

You must obtain a Return for Inspection (RFI) number from Arizona Fine Time before returning merchandise. We will not accept any returned merchandise without an RFI number. Contact a Customer Service Specialist by calling 480-214-0272 or 1-800-486-3996 to obtain an RFI number.

All merchandise is visually inspected upon receipt for signs of wear prior to the issuance of any refunds, exchanges or credits. "New and unused condition" means that there are no scratches, marks, or blemishes; the security tags are still attached; and the item must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.

Return Instructions:

- Repack the merchandise in its original packaging materials, including all paperwork.
- The RFI number must be written on the original invoice and on the pre-printed return shipping label.

ArizonaFineTime.com is not responsible for merchandise that it does not actually receive or is not returned in accordance with these terms. Please contact our Customer Service Department at 480.214.0272 or 1.800.486.3996 if you have any questions or concerns.